1111k's Privacy Policy
Your personal information is very important to us. In this policy we clearly describe how your information is collected, used, and kept secure.
About This Policy
1111k is a safe and reliable online gaming platform operated for players in Bangladesh. We place the highest importance on the privacy of our users and are committed to ensuring the protection of their personal information. This privacy policy ("Policy") describes how 1111k collects, uses, discloses, and protects personal information.
This policy applies to 1111k's website, mobile application, and all related services. By using our platform you agree to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.
This policy applies to all registered members, guest users, and anyone who interacts with 1111k.
What Types of Information We Collect
1111k collects various types of information to operate its services. This information falls into two main categories:
2.1 Information Provided Directly
Information you voluntarily provide during registration or account management:
- Full name and date of birth
- Email address and mobile number
- Address and national ID details (for identity verification)
- Payment account details (bKash, Nagad, Rocket)
- Content of communications with our support team
2.2 Automatically Collected Information
Technical information collected automatically while you use our platform:
- IP address and device identifier
- Browser type and operating system
- Cookie and session data
- Game play history and transaction records
- Navigation activity on the platform
Cookie Policy
1111k uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device that help our platform recognize you and remember your preferences.
We use the following types of cookies:
- Essential cookies: Required for core platform functionality, such as maintaining login sessions.
- Functionality cookies: For saving your language preferences and other settings.
- Analytics cookies: For analyzing user behavior to improve our service quality.
Cookies can be disabled from your browser settings, though this may limit some platform functionality.
How Collected Information Is Used
1111k uses collected information for the following purposes:
- Account management: To handle registration, login, and account security.
- Identity verification: To take the necessary steps for responsible gaming and age verification (21+).
- Financial transactions: For processing deposits, withdrawals, and bonuses — including transactions via bKash, Nagad, and Rocket.
- Customer service: To resolve your queries and complaints promptly.
- Service improvement: To enhance platform performance and user experience.
- Security: To prevent fraud and maintain account security.
- Communication: To send important updates and service-related notifications.
- Legal obligations: To comply with applicable laws and regulations.
1111k never sells or rents your personal information to third parties.
Sharing Information with Third Parties
1111k may share your information with third parties only in limited circumstances and in accordance with strict policies. Those circumstances are described below:
- Service provider partners: With trusted third parties for payment processing, technical infrastructure, or other services — but only to the extent of information required for the relevant task.
- Legal obligations: To fulfill court orders, government directives, or requirements under applicable law.
- Fraud prevention: To assist in investigations related to anti-money laundering or fraud prevention.
- With your consent: For any other purpose where you have given explicit consent.
All third-party partners are contractually bound to comply with 1111k's privacy standards and may not use your information for any other purpose.
Security Measures
1111k applies industry-standard technical and organizational security measures to keep your personal information protected:
- SSL encryption: All data transfers between you and our servers are encrypted using SSL/TLS technology.
- Secure servers: Our servers are housed in protected data centers and undergo regular security audits.
- Access controls: Only authorized staff can access specific information, and their access is properly logged.
- Password hashing: Your password is never stored directly — only an encrypted hash is stored.
- Two-factor authentication: An option to add an extra layer of security to your account is provided.
- Regular reviews: Our security procedures are reviewed and updated on a regular basis.
While we strive to ensure the highest level of security, no data transmission over the internet is completely secure. You are therefore advised to keep your account credentials confidential and avoid logging in from unfamiliar devices.
Data Retention Period
1111k retains your information for as long as your account remains active or as long as it is needed to provide services. Even after an account is closed or becomes inactive, certain information may be retained for the following reasons:
- To meet legal obligations (such as maintaining financial records)
- For dispute resolution and contract enforcement
- For fraud prevention purposes
Once the required period has passed, your information is securely deleted or anonymized.
User Rights
As a user of the 1111k platform, you have the following rights:
- Right of access: The right to request information about what data we hold about you.
- Right to rectification: The right to request correction of any inaccurate or incomplete information stored about you.
- Right to erasure: The right to request deletion of your personal information in certain circumstances.
- Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
- Right to data portability: The right to receive your information in a structured, machine-readable format.
- Right to object: The right to object to the processing of your information for a specific purpose.
- Right to withdraw consent: Where processing of information is based on your consent, the right to withdraw that consent at any time.
To exercise these rights, please contact our support team. We will respond to your request as promptly as possible after receiving it.
Protection of Minors
1111k provides services only to those aged 21 or above. We do not knowingly collect personal information from minors.
Age verification is mandatory at the time of registration and the identity verification process includes age confirmation. If we become aware that a minor has registered on our platform, we will immediately close the relevant account and take steps to delete the information.
For more details on responsible gaming, please visit our Responsible Gaming page.
International Data Transfers
1111k uses global technology services. As a result, your information may be processed or stored on servers outside Bangladesh. In such cases we ensure that the information is handled under appropriate protective measures and that our privacy standards are maintained.
Changes to This Policy
1111k reserves the right to update this privacy policy from time to time. When significant changes are made to the policy, we will notify you in the following ways:
- Displaying a prominent notice on this page
- Sending a message to your registered email address
- Displaying a notification after you log in to the platform
Continuing to use our platform after changes have been made will be considered as your agreement to the updated policy. You are therefore advised to review this page regularly.
Privacy-Related Inquiries
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our support team is available 24/7 in both Bengali and English.
You can also submit requests to access, correct, or delete your information through these channels.